Why is my bank using TouchClarity?

Should I be concerned that my online banking transactions are being monitored by an internet marketing and trends-analysis company? Damn right I should! I can understand their desire to track enquiry-to-signup rates – that’s important information for any company – but to continue tracing my activity once I’ve logged into my supposedly secure banking portal is extremely poor practice. Not to mention extremely scary. I wonder what the legal implications are? Under the DPA, my information absolutely must be kept safely on UK-based servers. Can the HSBC guarantee this is the case, when there are tracking-redirects all over the place?

More to follow…

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